Role and responsibilities

The purpose of the WASH Technical Assistant position is to provide technical support in specialist areas of work.

Generic responsibilities

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist a range of support with the implementation of the CC portfolio according to plan of action
• Implements independently procedures and activities within own function or core competency as delegated
• Responsible for organizing and delivery of tasks in line with priorities and standards
• Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
• Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement in your area of expertise

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Mobilize beneficiary communities implementing HP through participatory approaches;
• Facilitate appropriate community involvement in the design and delivery of essential WASH services and facilities;
• Conduct field-based needs assessments;
• Conduct hygiene promotion activities in IDP/returnee settlements and schools under the guidance of the WASH Officer, and coordinate and supervise community Hygiene Promoters;
• Supervise appropriate use and maintenance of WASH facilities and services;
• Carry out training sessions (according to identified needs) for community members;
• Identify needs for non-food items relevant to hygiene; participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring;
• Raise the awareness on issues relevant to the community and encourage their participation in projects;
• Ensure mainstreaming of all cross-cutting issues in implementation of activities;
• Train the IDP/returnee community on settlement care (with focus on public health related aspects), maintenance and protection issues;
• Deliver reports on time, including compiling and sharing of reports from community hygiene promoters;
• Participate and lead NFI/Hygiene kits registration and distributions;
• Assist in identifying needs for non-food items relevant to hygiene, participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring;
• Support the WASH Officer (HP) and M&E Coordinator in ensuring implementation of the complaints mechanism and ensure feedback is timely to the beneficiaries;
• Carry out any additional activity assigned by the line manager.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• CC Officers/Technical Assistants,
• M&E Coordinator
• Logistics Officer
• Finance Coordinator, Finance Assistant
• HR Team Leader
• Staff Safety and Liaison Officer