Duties and Responsibilities

• Ensure to meet the daily, weekly and monthly sales targets on new Agents, float and visibility
• Distribution and territory management by ensuring that all M-PESA agents’ outlets are visited as per assigned route plan.
• Supporting Master Agents and Agent retail outlets grow transactions through implementation of in-market sales and promotion programs.
•  Tracking of Agent’s performance to ensure availability of float to consumers all the time
• Training of Agents and operator assistants’ staff (this is mandatory and continuous for the agency TDRs to train Agents on KYC (know your customer, Fraud, Anti money laundry and terrorism and counter terrorism financing)
• Enforce KYC compliance, issues resolution, localized activation, Mobile money Agents audits
• Engage in Mobile Money Agent training and awareness of Safaricom Mobile Money products and services.
• Ensuring Mobile Money branding and compliance standards are maintained across all channels.
• Ensuring all BTL materials are deployed to all outlets as per merchandising standards.
• Report on trade performance, training coverage, market activities, market intelligence, and Mobile Money float in the market amongst other reports

Job Requirement

Education

• A minimum of BA in Marketing, Business Administration, Accounting, Finance, Economics, Sales, Management, Computer Science, Information Technology, Engineering and related fields.

Work Experience

• A minimum of 1 year experience in digital marketing, sales and IT.
• Work experience in fields related to mobile money marketing is an advantage.

Language/Residence

• Applicants shall speak the regional language(s) of the places they apply to and also understand the culture, norms and the society in that particular city/town.
• Applicants should also be able to speak, write, read and communicate freely in English language.

Other Skills

• Technology friendly
• Presentable personal appearance
• Excellent Communication skills
• Reporting skills with software such as excel, google forms and so on.
• Team Player
• Ability to maintain favorable relations with customers and fellow employees.

Required number: 100

Place of Work: Addis Ababa, Bishoftu, Adama, Mojo, Shashemene, Asella, Aweday, Haromaya, Harar, Dire Dawa, Jigjiga, Semera, Asayita, Dubti