Inter Luxury Hotel is a 5-star awarded luxurious Hotel. It is one of the few finest Five-Star Hotels in the capital city Addis Ababa-Ethiopia. It is Located in a strategic position at the heart of Kazanchis area, which is a great accessible place with open main road to and from different parts of the city.  And 10 Min. away from Bole International Airport.

Position Title: TELEPHONE OPERATOR 

POSITION SUMMARY: 

• Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information.
• Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
• Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events.

Experience:  

• Previous hotel-related experience desired.
• Knowledge of centralized telephone systems. Skills in the operation of telephone equipment.
• Knowledge of personal computers and methods of updating database
• Excellent hearing required to clearly hear the guest.
• Excellent speech communication skills required to clearly understand the operator.