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7 Feb 2024

IT Support Officer at Bethzatha Health Service PLC

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Job Description


Bethzatha is a private limited company established in the year 1996 to provide health care services in Addis Ababa, Ethiopia. Bethzatha started its service in 1996 with a higher clinic around Olympia Square (Kirkos Sub City) and a free standing laboratory in Ambassador Theatre building. In 2003 Bethzatha established a 60 bed general hospital at Stadium area providing inpatient and outpatient services in several specialties. For over the past five years the general hospital has been giving medical care to over 100,000 patients per annum.

Reports to: – IT Manager

Main Duties and Responsibilities

Under the general direction and supervision of IT Director, ensure that all backup and restore procedures are tested and documented regularly. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Perform routine network startup and shutdown procedures, and maintain control records.

Specific Duties & Responsibilities

  • Diagnose hardware and software problems, and replace defective components.
  • Ensure that all backup and restore procedures are tested and documented regularly.
  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  • Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Recommend changes to improve systems and network configurations, and determine hardware of software requirements related to such changes.
  • Confer with network users about how to solve existing system problems and also ensure that all users are aware of the organization’s IT security via regular training.
  • Monitor, supervise and cooperatively work with IT Support Officer

Job Requirements

Education : BSC in Information Technology/Computer Science or other related fields

Work Experience : 4 Years Related Experience

Special skill/Training : Additional relevant Certifications are an advantage





Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : 18 February. 2024





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