4 Sep 2024

IT Support Officer – Addis Ababa at Enat Bank

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Job Description


Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services.

Essential Function

  • Network Design for Local Area Networks and Enterprise Networks of the District Branches.
  • Managing the District Branches Local Area and Wide Area Network.
  • Configuration and troubleshooting on Routers, Switches located within the District Branches.
  • Assist user accounts and related issues in collaboration with IT Infrastructure Department.
  • Assist branches on using Digital Banking products
  • Install and maintain computer hardware (PCs, Scanners, Printers, network devices … etc.) and software.
  • Troubleshoot network failures in the District Branches and the district office in consultation with IT Infrastructure Department for issues that require escalation.
  • Provide cross-training and instruction for the transfer of unique expertise to computer operators.
  • Work closely with Head Office Departments to provide end-user support and issue resolution.
  • Creates and maintains documentation for Network and Hardware Infrastructure within the District Branches.
  • Reports all security incidents to Manager, Information Systems Security Division
  • Carries out other duties as required

Job Requirement

Qualification : Bsc in Computer science and other related fields with 2 year of experience in relevant fields in banking industry at list 1 year as relevant officer position.

Place of work: Addis Ababa





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 8 September. 2024





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