Taking its name from ZamZam Holy Water which gave life to the barren land of Makkah, springing the hills of Safa and Marwa; ZamZam Bank is working towards ensuring sustained economic growth.

Zamzam bank is aspiring and working relentlessly towards its vision of becoming the leading shari’ah compliant and all-inclusive bank in Africa by 2030. It is contributing to the economy by providing full-fledged interest free, affordable, effective banking and financial services to diverse individuals and organizations; and by promoting economic stability and financial access through its extensive branch networks.

The reputation of the bank is positioned on not only for its championship for pioneering financial inclusiveness, but also for its unwavering commitment to sheriah compliance products and services; strong networking; resources and organizational learning; innovative leadership and management practices; state of the art core banking systems and its international recognitions.

We are searching talented individuals to join us on our journey towards sustainable growth that enhance financial inclusion with a special focus on the part of society that is alienated from the financial system due to their religious beliefs or other factors. Is this you?

Job Summary:

The jobholder is responsible for corporate transformation, business process improvement and change management at the Bank.

Duties and Responsibilities

• Design and implement change management strategies and frameworks to facilitate organizational transitions.
• Identify and assess areas of resistance to change and develop plans to address them.
• Monitor regulatory changes and assess their impact on the organization’s strategies.
• Work with project teams to integrate change management activities into overall project plans.
• Develop and execute communication plans to ensure stakeholders understand the purpose, benefits, and impacts of changes.
• Act as a liaison between leadership and employees to foster alignment and buy-in for initiatives.
• Assess training needs related to new strategies or changes and coordinate learning programs.
• Design and deliver training sessions to equip employees with the skills and knowledge required to adapt to changes.
• Establish Key Performance Indicators (KPIs) to measure the success of strategic and change management initiatives.
• Monitor progress and provide regular reports to leadership on the implementation of strategies and changes.
• Evaluate the impact of changes on organizational performance and recommend improvements.
• Work with various departments to streamline processes and improve efficiency as part of change initiatives.
• Use data-driven insights to identify areas for improvement and recommend solutions.
• Ensure adherence to the defined culture by demonstration of appropriate behaviour required to meet section’s demands and performance expectations.
• Perform any other tasks as assigned by supervisor

Place of work: Head Office

Your profile

Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities.

You are required to meet the following:

Minimum qualification and work experience: BA Degree in Economics, Management, Accounting or other business-related fields with 4 years of relevant experience of which 2 years as Junior Change Management Officer