RESPONSIBILITIES

• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care;
• to manage the overall cash activities of the branch/unit as per the cash policy and procedure of the Bank;
• supervise the provision of efficient, consistent and customer-focused services by customer service officers as per the Bank’s standard.

JOB REQUIREMENT

Educational Qualification Required: B.A. in Banking and Finance, Accounting, Management, Business Administration or related fields.

Minimum Work Experience: 4 years of relevant experience of which 2 years as an Officer or in equivalent Positions.

Additional Skills:

• Basic Computer Application Skills
• Communication skills
• Industry Specific skills (Product and Service)
• Emotional Intelligence
• Data Analysis and presentation skills
• Strategic thinking and strategic planning skills etc.