Duties

• Overlooking all our business operations in the shop assigned.
• Marketing
• Audit & Controls
• Staff management/Supervision
• Promotion, development and monitoring trade.
• Management of relations and interactions with all our sub-dealers/customers.
• Any other duties as delegated by the management.
• Inventory control and recording

Sales Targets

• Support achievement of set sales targets i.e. daily, weekly, quarterly and annually as given by the HOD Marketing.
• Ensure that all sales staffs are aware of their targets by time, route and segments

Development/Execution of sales programs

• Prepare and plan sales and promotion programs aimed at expansion of customer base, share growth e.g. Sales promotions, Road shows, phone fairs etc in the region of responsibility.
• Perform market analysis for existing market and for new potential penetration in the region

Customer Retention and Acquisition : Ensure that we keep and get new customers in the region.

Staff management/supervision.

• To effectively manage staff through effective monitoring of performance and advising the HR Department on the same.
• Undertake market visit and planned coaching for DSPs at least three times a week
• Avail her/him self on daily morning meetings with ASM and TDRs and ensure all parties attend the meeting
• Follow up tasks raised in daily morning meetings and flag issues when required

Shop Operations

• To ensure that all things are in place in the outlet to facilitate smooth operation.
• The distributor, DSPs and Sales assistants targets are known and visible on Distributor performance board
• The target is split per SKU, per day, per route, and per DSP
• Visual display/Book of performance updated every day before the morning meeting starts and ensure DSPs daily sales reports and route plans are reviewed by TDRs/ASM

Audit : To comply and conform for any audit queries and process as directed from the business

Job Requirements

Experience and Qualification

• Degree in any business related field, with supervisor role
• Experience in FMCG sector 2 + -5 years

Skills Required

• Communication skills both in Amharic and English orally as well as written
• People skills
• Committed
• Punctual