About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia’s most vulnerable communities. Moving beyond emergency response, CRS’ disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS’s humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes gender equality, mobilizes for immunization and mitigates the impact of HIV.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.

Position Title:

Senior Project Officer-ICT4D

Department:

Program JEOP

Duty Station:

CRS Ethiopia/Addis Ababa

Required Number:

One

Employment Term:

Indefinite Period

Reports To:

Deputy Chief of Party-JEOP Operation

Job Summary:

As a member of the JEOP team, you will support to a range of program design and implementation issues in the area of ICT4D and will monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Job Responsibilities:

1. Support the development and contribute to the implementation of agency-wide strategies, standards, tools and best practices in ICT4D Programming that effectively engage partners, donors, and governments.
2. Support capacity strengthening initiatives in ICT4D programming for JEOP staff and partner through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and coaching.
3. Utilize appropriate Information Communication Technology for Monitoring, Evaluation, Accountability and Learning tools to track program performance innovatively using dashboard, regular data analysis, and undertake regular data quality assessments work closely with partner organizations to identify and implement the recommendations and improve the data collection and management systems.
4. Design custom reports and dashboards for different project activities to show the progress of the activities as well as the completed once.
5. Contribute to, and in some cases lead, the development of the technical design for proposals.  Support the process of preparation, design, submission and approval of project concepts and full-fledged proposals. As needed, act as a technical writer on proposal development teams. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach.
6. Conduct data cleaning process to ensure that all data is of highest quality. Ensure electronic data collection is carried out in a quality, timely and complete manner. Provide protocol for data audit to JEOP managers and ensure it is conducted and documented properly.
7. Manage the JEOP webpage, once launched, on the CRS intranet (soon to be relaunched as My CRS), serve as the content manager and work with COP and DCOPs to keep the page up to date.
8. Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools. Collaborate with CRS staff and local partner(s) to prepare reports per established reporting schedule.
9. Manage device requirements for the project and maintain inventory of all devices and other equipment purchased by the project.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Typical Background, Experience & Requirements:

• BSC Degree in Information technology with specialty in database design database management or related field.
• Knowledge of technical principles and concepts in ICT4D. General knowledge of other related disciplines to ensure proper cross-sectoral approach.
• Knowledge of capacity strengthening best practices.
• Experience with program monitoring and evaluation and analysis.
• Certification in advanced database design, management and deployment (Microsoft Technology Associate) is an added advantage.
• At least 4 years minimum experience working with relational database systems such as SQL, PostgreSQL, MSSQL or Oracle and a good working knowledge of SQL.
• Demonstrated experience in development and administration of a database.
• Proficiency in using MS PowerBI and other visualization software is an added advantage.

Personal Skills

• Demonstrated ability to work in a team-oriented environment with good interpersonal skills
• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members
• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented