Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services.

Essential Function

• Check the backup of the Digital Banking server and ensure the all servers is running smoothly.
• Run the SMS, MW, and Email statement components.
• Check the MW and back office application servers as well as the disk spaces of the BO application server.
• Check the top-up responses by running a query for all transactions and failed transactions.
• Check the front services of Internet, Mobile Banking, and USSD.
• Check the scheduled backup runs of the USSD, MW application, and back office application servers.
• Check the UAT application server.
• Support user management requests, including the creation, revocation, reset, and termination of accounts.
• Accept support requests, detect the root cause, and provide timely responses.
• Take corrective measures to rectify any online banking system errors identified by customers and branches.
• Update DBS records, such as branch, institution detail, payment gateway etc.
• Participate in new product integration.
• Enroll in new product UAT testing.
• Follow up on the stability of the Digital Banking platform.
• Engage vendor when system issues encounter and it out of team’s capacity to provide solution

Job Requirement

Qualification : Bachelor’s degree in Computer Science or related field required with 5.5 years of related baking experience of which 2 years in officer position.

Place of work: Addis Ababa