Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services.

Essential Function

• Ensures that e-channel information, products, services offered and fee structures of the bank is updated on the system;
• Provides training on E- Banking products
• Responsibilities for assisting with all e-channel projects, production issues, system upgrades and testing including interfaces and  connectivity
• Periodically identifies gaps and takes corrective measures on E-Banking system operation;
• Undertakes corrective measures to rectify any system errors identified by customers and branches
• Follow up correction of any E-banking system errors identified by customers and branches
• Integrate the banks E- Banking system with other networks and vendors to enhance service delivery
• Ensures the proper changes made in E- Banking system configuration and parameters
• Closely works with IT-security to safeguard online transactions by regularly testing and fixing all possible security holes, and keeping the system free from malware
• Shall ensure E-Banking system stability, Security and maximum uptime
• Implementation of new technologies in E-Banking business
• Perform technical support for internal staffs and customers
• Prepare reports on and resolves issues related to the implementation of all system upgrades
• Maintain knowledge of internal resources to mitigate disruption of services to customers
• Shall ensure E-banking systems stability, service and maximum uptime
• Develop E- Banking related reports and provide E-Banking related data based on the request from various internal organs
• Study new technologies to upgrade E-Banking systems and propose feasible innovation
• Closely work with Eth-Switch in all technical issues
• Study, implement and apply any changes required from Eth-switch and National Bank of Ethiopia
• Coordinate with E-Banking business team on daily activities and troubleshoot and issues in E-Banking systems
• Participate in policy and procedure development
• Performing other related duties as may be required by the Bank

Job Requirement

• Bsc/Msc Computer Science, Software Engineering, MIS, Any other related fields 6.5/4.5 years of relevant experience, preferably banking, of which 2 recent years in banking industry

Place of Work:   Addis Ababa