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2 Mar 2023

Senior Customer Services Officer – For Bishoftu at Ahadu Bank S.C

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Job Description


Ahadu Bank S.C. is a conventional commercial bank which is established by Ethiopians and foreign nationals of Ethiopian decent. Complying with the country’s business law and National Bank of Ethiopia procedures, and comprising of a team of reputable professionals, veteran bankers and, prominent businessmen, have been gathered to make a foot print on the banking sector with a unique business model.

The Senior Customer Service Officer

  • Provides front office customer service support at the Branch
  • Handles account management transactions
  • Respond to customer enquiries
  • Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Educations : Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement : 5 (Five) years of relevant experience in a Bank

Competencies Required

  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system




Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 6 March. 2023





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