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18 Apr 2022

Senior Customer Service Officer – Operation(Re-Advertisement) at Zemen Bank

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Job Description


Job Summary

The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; call and visit customers, promote the bank and its products, propose to establish relationship with the bank and follow up on the customer’s action and the bank’s services being provided and ensure all banking needs of customers are met on time.

Job Requirement

Educational Qualification Required: B.A. in Banking and Finance, Accounting, Management, Business Administration or related fields.

Minimum Work Experience

  • 4 years of relevant experience of which 2 years as an Officer or in equivalent Positions.
  • Candidates with branch accountant and loan officer experiences are highly encouraged to apply.
  • Those who have experience in Ziway town are highly encouraged to apply

Additional Skills:

  • Basic Computer Application Skills
  • Industry Specific skills (Product and Service)
  • Emotional Intelligence
  • Data Analysis and presentation skills

Location: Ziway Banking Centers





Method of Application

Submit your CV, copies of relevant documents and Application to :

Human Resource Department
Zemen Bank S.C
P.O.Box: -1212
Addis Ababa
Ethiopia
Tel.
+251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62

Closing Date : 28 April. 2022





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