Kerchanshe Group is the largest producer and exporter of coffee in Ethiopia, and engage in manufacturing, agro-processing and export business. It has a proud history of providing quality coffees to the local and international markets. Currently Kerchanshe Group needs a dedicated and motivated candidate.

Job Purpose:

Responsible for providing front-desk administrative and customer service support to the company. This includes greeting and assisting visitors, answering and directing phone calls, maintaining the reception area, and performing other administrative tasks as needed.

Main Duties and Responsibilities

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries,
• Directs visitors by maintaining employee and department directories, giving instructions,
• Answers incoming telephone calls determines purpose of calls, and forward calls to appropriate personnel or department,
• Answers questions about the company and provides callers with address, directions, and other Information,
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Registers and distributes incoming /outgoing correspondences
• Perform other duties assigned by the immediate supervisor.
• Ensures the timely collection, prompt distribution and dispatch of mail,
• Maintains a safe and clean reception area by complying with procedures, rules, and regulations,
• Maintains continuity among work teams by documenting and communicating actions, irregularities and continuing needs,
• Reads and analyzes submissions, letters, agendas, and memos, and determines significance, and directs to appropriate personnel in a timely and efficient manner,
• Develops and utilizes historical information; provides retrieval of information,
• Maintains inventory and general management of office supplies,
• Anticipates office needs; evaluates new office products; places and often expedite orders when necessary,
• Ensures operation of office equipment, and order maintenance when necessary,

Job Requirements

Qualification and Skills : Diploma in Administrative Services or Secretarial Science & Office Management or Management or Office Administration and Office Technology or related field of studies.

Experience: 2 years for Diploma

Skills:

• Communication skills,
• Organization and Planning skills,
• Time management skills
• MS office skills