We The Louvre Hotel and Restaurant are seeking a Receptionist to join our team. The ideal candidate will handle customer transactions, manage cash and card payments, and ensure a positive customer experience.

Responsibilities:

• Greet customers and provide a welcoming atmosphere.
• Handle cash, credit, and debit card transactions using a POS system.
• Issue receipts and ensure accurate transaction records.
• Balance the cash drawer at the end of each shift.
• Assist with answering customer inquiries and resolving any issues.
• Maintain a clean and organized checkout area.

Requirements:

• Diploma or equivalent in Reception.
• Previous experience as a receptionist or in customer service is preferred.
• Previous experience on CENET software.
• Proficiency in using Point of Sale (POS) systems.
• Ability to handle cash and card transactions accurately.
• Excellent customer service skills.

Hard Skills:

• Cash Handling: Experience in managing cash transactions efficiently.
• Point of Sale (POS) Systems: Proficiency in operating POS systems.
• Basic Math: Strong arithmetic skills for accurate transaction processing.
• Receipt Processing: Ability to process and issue receipts correctly.
• Payment Processing: Experience with processing various payment methods.

Soft Skills:

• Customer Service: Excellent customer service skills to ensure a positive customer experience.
• Communication: basic communication skills for interacting with customers and team members.
• Attention to Detail: accuracy in handling transactions and maintaining records.
• Patience: Ability to remain calm and patient when dealing with customer queries or complaints.
• Teamwork: Ability to work effectively as part of a team.
• Time Management: Efficient in managing time and handling multiple tasks.
• Problem-Solving: Ability to identify and resolve issues quickly and effectively.‍
• Multitasking: Capability to manage various tasks simultaneously in a fast-paced environment.