Roles

• Help us end avoidable blindness in Ethiopia
• Assist us to strengthen local health systems
• Leading International Development Organization in the area of eye health
• The position will be based at Addis Ababa

The Fred Hollows Foundation is one of Australia’s most respected and trusted international development organisations whose vision is to end avoidable blindness and ensure the work of Fred Hollows lives on.

Ethiopia is one of The Foundations largest funded programs, focused on the Elimination of Trachoma.  Up until now our program has focused on the complex and direct delivery of services to help those in need.  With strong foundations in place, we are now looking to enter into a new phase of our programming building on the work that we have already done.

About the Position

Under the direct supervision of the Operations Manager, the Receptionist will act as the immediate face of The Fred Hollows Foundation Ethiopia (FHFE), providing general administration, logistical and clerical support to FHF Ethiopia country office.

Specific responsibilities include: 

• Provide a range of front office services such as answering and transferring telephone calls, placing phone calls as requested and take & relay information/messages and seek clarification where not clear.
• Manage the correspondences (incoming and outgoing) and handle all secretarial work of the organization as requested by the Managers, Supervisors, and department offices.
• Acting as the point of contact between SMT and internal or external stakeholders/partners
• Organizing meetings and booking meeting rooms
• Handling correspondence directed to managers.
• Producing reports and presentations for the senior management
• Develop and implement new administrative systems, such as record management for the country office.
• Provide support in organizing events as requested.
• Provide office logistical support in the day-to-day office activities, taxi transfers for FHF staff and visitors to ensure effectiveness of program work

To be successful in this role, we are seeking someone with the following experience and skills

• BA degree in Secretarial Science and office management, Business Administration, Public Administration etc.
• At least 3 years work experience preferably in a similar role within an international organization preferably in NGO
• Customer service orientation.
• Experience in managing travel and hotels bookings.
• Using IT systems and packages, in particular Microsoft Office.