• Plans, organizes, directs, coordinates the work process activities of the team,
• Maintains information on open maintenance operations, monitors and approves repairs, operations according to the data.
• Ensures that the work from customers for repairs is carried out with selected vehicles, equipment and components, as well as workshop capacity.
• Leads pre-inspection, handover, warranty operations of newly sold machines.
• Receive letters of incoming and expenses and guide them to action.
• Collecting customer complaints, correcting or correcting errors and complaints in repair work, or notifying the relevant person.
• It contains the costs of repairs as well as the delivery of new machines to customers, the costs of repair work that will be completed and closed, the cost of spare parts, materials, professional hours, etc.
• To ensure that there is a contractual agreement with customers for the repair and sale of equipment in the workshop.
• Long-term and short-term contractual arrangements.

Requirements

Education

Bachelor’s degree in mechanical engineering or marketing, management, economics, or a similar field

Experience

6 years of work experience and 2 years of experience in the field

Skills, Knowledge and Characteristics:

• A person who believes in change and continuous improvement
• Employee Disciplinary
• A desire to work in a team and in a collaborative manner