Silver Spring Production and Promotion PLC which is the sole agent for ebs television.

Category: Business Administration, Operations Management, Project Management, or a related field

Location: Addis Ababa

Career Level: Senior Level (5+years experience)

Employment Type: Full time

Salary: Attractive

Dead line: February 14, 2025

Our company is looking for an experienced and highly motivated Operation Manager to oversee, optimize, and manage the company’s day-to-day operations. The ideal candidate will be responsible for ensuring operational efficiency, improving processes, and driving productivity across all departments. This role requires strong leadership, strategic thinking, and excellent communication skills, as well as the ability to handle multiple projects simultaneously and deliver results.

Responsibilities and Duties:

Operational strategy and Planning

• Develop, implement, and manage operational strategies to improve the efficiency and effectiveness of day-to-day activities.
• Set long-term goals and objectives for operations and ensure alignment with the company’s overall business strategy.
• Continuously analyze and review operational processes and procedures to identify areas for improvement and streamline workflows.

Team leadership and Management

• Lead, supervise, and support operations teams, ensuring tasks are completed efficiently and effectively.
• Manage the performance of employees through regular evaluations, setting goals, and providing guidance to enhance individual and team performance.
• Foster a positive, inclusive, and collaborative work environment, focusing on motivation, engagement, and team success.

Process improvement and Efficiency

• Evaluate and implement improvements in operational processes, aiming for efficiency, cost-effectiveness, and scalability.
• Use data and metrics to monitor operations and identify areas for improvement, creating action plans to optimize workflows.
• Implement lean management practices, process automation, or technology solutions to reduce inefficiencies and improve overall productivity.

Budget and Resource management

• Prepare, manage, and monitor operational budgets, ensuring optimal use of resources and adherence to financial constraints.
• Manage resource allocation across departments, ensuring the right amount of staffing, equipment, and materials are available.
• Oversee inventory control, procurement, and asset management, ensuring cost-effective solutions without compromising operational effectiveness.

Quality control and Compliance

• Ensure that operational processes meet internal quality standards and comply with industry regulations, safety protocols, and legal requirements.
• Conduct regular audits and reviews to ensure all processes and procedures are being followed correctly.
• Develop and maintain policies and procedures that ensure operational quality, safety, and compliance.

Cross-departmental collaboration

• Collaborate with other department leaders (e.g., HR, Finance, Sales, IT) to align operational goals with organizational objectives.
• Provide operational insights and support to help other departments achieve their objectives.
• Ensure smooth communication between departments, addressing any operational challenges and resolving issues promptly.

Risk Management and Problem-Solving

• Identify and manage operational risks, implementing strategies to mitigate issues and minimize potential disruptions.
• Troubleshoot problems, resolve conflicts, and address operational challenges in a timely manner to prevent delays or negative impacts on the business.
• Develop contingency plans and crisis management strategies to address unforeseen operational issues.

Qualifications:

Education and Experience:

• Bachelor’s degree or Master of Science in Business Administration, Operations Management, Project Management, or a related field.
• 8+ years or 6+ years of experience for Bachelor and Master’s degree respectively in operations management, including leadership roles and managing cross-functional teams.
• Experience in managing budgets, performance metrics, and process optimization.

Skills and Competencies:

• Strong leadership and people management skills, with the ability to motivate and engage a team.
• Exceptional organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Excellent analytical and problem-solving abilities to identify issues, find solutions, and drive improvements.
• Knowledge of project management techniques and tools to ensure effective execution of operational projects.
• Excellent communication skills (both written and verbal) with the ability to clearly present information to senior leadership and team members.