Job Title: IT Officer

Number required: one

Mode of Employment: One-year contract with possible extension based on performance (Full Time).

Salary: As per the organization scale

Key Roles and Responsibilities

• Key duties and responsibilities of the IT Officer.
• Installing and configuring hardware and software components to ensure usability.
• Assisting Students with internet access and ensuring their technical needs are met.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Providing support to students and being the first point of contact for error reporting.
• Managing technical documentation.
• Configuration, installation of new computers, printers, projectors, etc
• Asset tagging and auditing of IT assets
• Fixing of simple hardware-related faults such as printer jams and loose/faulty cables.
• Provide 1st/2nd line support for all installed applications and operating systems
• Installation of and configuration of applications
• To contribute to the maintenance of an attractive working environment in the IT areas and any other rooms used.
• Providing technical support for staff and students
• Creation of new user accounts, including user folders and shares
• Diagnosing user faults eg. login issues, profile faults, permission errors
• Resetting passwords
• Email configuration and mailbox creation

Duty station: – duty station for the position is Addis Ababa.
If you are making an electronic application, please compile all application documents in one file and Make the file name in YOUR FULL NAME AND

Qualifications/Skills

Education: BA/BSc. Degree/Diploma in Information Technology (IT) or related fields of study

Experience: 1 Year for BA/BSc. 2 Years for Diploma.