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3 Jan 2022

IT Officer at Kegna Beverages S.C

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Job Description

Position Summary :

The IT Officer is responsible for efficient and satisfactory provision of all IT related activities of the company. S/he is responsible for providing effective ICT support including but not limited to: planning, implementing and maintaining all IT related issues and processes of the company such as System administration, Networking, Maintenance, Consulting and Troubleshooting

Duties & Responsibilities:

  • Provide helpdesk assistance on Networking, Maintenance, Consulting, Troubleshooting and evaluating problems and resolving IT related issues of the project
  • Plan & execute implementation of company wide computer network system, MS Exchange based Messaging System,
  • Install and configure application, database and file servers with relevant operating & application systems including: Windows Server, MS Exchange Server, or any appropriate software system
  • Monitor system alerts/events on server and reports from client computers and peripherals and take appropriate action
  • Carry on continuous monitoring on the IT infrastructure’s availability, performance and security and audit users’ system utilization practice and control activities
  • Planning, coordinating, and implementing system security measures to protect system, data, and hardware
  • Perform general maintenance of hardware and software of IT equipment, which includes repairing and upgrading personal computers, replacing faulty equipment, network & internet equipment, printers, telecom equipment, etc
  • Install and configure approved computer hardware and licensed software following policies and procedures thereof
  • Administers LAN and WAN and ensure the smooth operation of connectivity
  • Install the latest Operating System, anti-virus and Application software based on the compatibility and constantly ensure system performance
  • Setup IT policies for users and ensure ICT devices are running according to ICT standards
  • Monitor network communications, databases, website and social media of the company
  • Ensure the security of the domain and all hosting functions are effectively working
  • Maintain up-to-date hardware and software inventories
  • Manage user and computer accounts and their privileges according to policies and procedures
  • Configure and manage email accounts and make sure the domain is always active
  • Monitor ICT (physical and network) security and fix /report any risks or incidents to the Management
  • Enhance the security level and keep the site protection is always up to date
  • Always take back up for quick restore
  • Maintain up-to-date System documentation to ensure accuracy of information
  • Manage printers, photocopy machines, scanners and fax machines
  • Give ICT orientation to new employee and ensure that ICT policy is applied
  • Provide training to staff on the use of ICT related tools & techniques
  • Ensure that confidentiality and data protection requirements are maintained and adhered.
  • Monitor, assess and keep senior management informed of the quality, efficiency and timeliness of IT related activities;
  • Establish and maintain good working relationships with other Departments, employees and other stakeholders;
  • Performs other related duties assigned by immediate supervisor
  • This job description is not exhaustive and hence subject to revision based on the needs of the organization


Qualification & Experience

  • BA Degree in Computer Science, IT, Computer Engineering or related fields Senior Level (5+ years’ experience)
  • Hands on experience on ICT technical support
  • Microsoft Certified IT Professional (MCITP) or CCNA/CISCO Certification is desirable
  • Sound experience in hardware and software maintenance, network management and systems administration
  • Good understanding of how systems and databases work from an end-user perspective
  • Experience in managing windows server environment and Cisco routers, switches and IT Security Tools (Anti-virus, Firewall, Anti-spyware, backups, etc.)
  • Configuring and monitoring network devices of wireless access points, switches, routers and firewalls
  • Excellent knowledge of server 2008 R2 and above
  • Practical skill in monitoring and resolving connectivity issues
  • Knowledge skills, attitude & attributes
  • Well-developed and proven communication, interpersonal and problem-solving skills
  • Flexible and able to work well under pressure.
  • Proficiency in English, Amharic and Afaan Oromoo
  • Ability to maintain confidentiality and foster trust and respect.
  • Self-motivated, highly organized and detail oriented
  • Exhibit a desire to support a large number of people

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email
Tel: +251- 115-622-217

Closing Date : 17 January. 2022


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