The Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. The Foundation’s work is guided by its mission to advance learning and promote financial inclusion for people living in poverty. One of the largest foundations in the world, it works almost exclusively in Africa. It was created in 2006 by Mastercard International and operates independently under the governance of its own Board of Directors. The Foundation is based in Toronto, Canada. THE

OPPORTUNITY

Reporting to the Health, Safety, Security, Facilities & Travel, the role will play a key role in providing Ensure safe & Smooth running of office premises & workspaces and supporting all aspects related to, Facilities, Health, Security and Travel for local office operations.

WAYS YOU CAN CONTRIBUTE

• Provide assistance to the security team in ensuring the safety and security of all employees and visitors while on site.
• Participate as a member in the Joint Health, Safety and Wellness Committee and ensure the Country Office meets government regulations on matters health, safety, and environmental standards
• Support the Facilities Manager in the delivery of all facilities management services in line with agreed service level agreements with suppliers ensuring we have consistent service
• With the support of the Facilities Manager, support in conducting workplace inspections and audits and ensure all findings are documented, owned and completed as required.
• Proactively report or log any observations, service issues or failures into the facilities helpdesk system as and when required so as to provide proactive service to staff
• Ensure effective financial management through adhering to company purchasing procedures.
• Working with the Facilities Manager to ensure that the space planning data base is updated and maintained on a regular basis.
• Participate in Compliance reviews and ensure that all non-conformances and opportunities for improvement are brought to the attention of the Facilities Manager.
• Prepare purchase orders, review and process invoices as per the laid down guidelines
• Support onsite supervision and coordinating work of contractors and suppliers
• Sort and distribute all incoming mail and prepare packages for courier.
• Provide assistance in the onboarding process by ensuring new hire workstations, business cards and other facilities requirements are set up
• Provide administrative support to the Head and team of Health, Safety, Security, Facilities and Travel as maybe required
• Coordinate meeting and event logistics including room bookings, catering, prepare meeting materials as maybe required.
• Create, maintain and update the team onsite files and records for the country office
• Act as and “Ambassador” for the Country office by welcoming and directing guests appropriately and answering all internal and external calls promptly and politely.
• Handle emergency calls related to the office and coordinate resolution accordingly, on-call 24/7.
• Provide assistance with special projects.
• Work with the travel coordinator to support the team’s global travel arrangements when required.
• Provide assistance to other administrative staff when required.
• Any other tasks as maybe required from time to time.
• Participate in supplier performance review process.

Who You Are

• Bachelor’s degree or Higher Diploma in Business related field or any related field
• Minimum 5-7 years of experience in an Office Administrative role in a fast-paced environment. Local experience preferred.
• Facilities Management experience is an added advantage
• Able to work independently with little direction or supervision and possess ability to coordinate and manage multiple projects.
• Proficient in MS Office applications (PowerPoint, Word, Excel, Office 365 and SharePoint).
• Strong communication skills in English; written and spoken, and ability to communicate in Kinyarwanda. French is an added advantage.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent communication skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Financial management knowledge.
• Detail-oriented with a demonstrated ability to consistently and effectively produce high quality work.
• Excellent interpersonal skills, exhibiting grace under pressure.
• Excellent initiative and possess a “take charge” attitude and sense of ownership.
• Ability to set and achieve clear objectives.
• Service oriented with a willingness to take on a variety of tasks/activities.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.