No of Positions: 4

CHILD SAFEGUARDING:

Level 3:  the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

The Area Manager (AM) is responsible for the management of the Area and Field Offices including the Field Office Managers and implementation of Save the Children’s programs. S/he is also responsible for the development and quality implementation of annual plans (i.e. programs and projects constituting the plans), and the implementation of Operational Core Business Processes at area level (area SMT, area BVAs, proposal development process, field coordination for program development/management/monitoring, etc.). The AM shall ensure that individual accountabilities for this at area level are clearly stated, understood and internalized.

The role supports the Director of Program Implementation in facilitating key relationships between the Program Implementation Team, particularly Field Managers, Area-level Department Heads (Finance, HR/Admin, Supply Chain, etc.) and other CO units (PDQ, HR, Finance, Awards and Safety & Security).

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.  Performs other related tasks as required.

SCOPE OF ROLE:

 Reports to: Director of Program Implementation

Staff directly reporting to this post: Area Office Functional Heads, Field Office Managers

Budget Responsibilities: USD 2 – 15M

A.KEY AREAS OF ACCOUNTABILITY:

 Program Development, Implementation and Delivery

• Ensure that management support is provided to the Field Office Managers within the Area Office in the management of the different offices, implementation of quality programs, as well as operations’ core business processes.
• In close coordination with the Programme Development, Quality and Impact (PDQI) Team, ensure that the Field Office Managers and their teams are fully involved in proposal development.
• Ensure quality program implementation (humanitarian and development) and utilization of evidence-based solutions, applicable to varying contexts through the application/adaptation of SCI systems
• Guidelines, Common Approaches, standards including Humanitarian Minimum Standards and tools, in consultation and support of the PDQI Team
• Ensure coordination and integration across thematic and programs to ensure cost-effectiveness
• Ensure that the progress and quality of program implementation are continually tracked and timely corrective measures taken through maintenance and roll out of effective MEAL system
• Ensure that area teams undertake monthly sessions to monitor expenditure against budget (Budget Variance Analysis – BVA) and that all programs progress in accordance with grant agreements and are completed on time and on budget with an emphasis on cost effectiveness, innovation and high-quality programming to serve hard-to-reach children
• Ensure that area teams undertake monthly SMT meetings to update each area unit on its current key priorities and achievements, present any issues that would require attention and support from other area units, and come up with solutions to address those
• Through monthly reports received from the area and field offices, retain an oversight of the overall implementation and budget situation in each field office and ensure that area and field offices are efficient at covering all of their costs
• Serve as overall budget holder for programs/projects implemented within the Area Office and multi-area award as appropriate, in line with the SOD threshold of the position
• Ensure programs are implemented in ways responsive to the communities and children in line with Save the Children principles, values and strategic plan, and following Save the Children compliance procedures. This includes working with government, local administrations and national NGO-partners to strengthen national capacity
• Working with colleagues in the PDQI department to ensure the preparation of timely and high-quality progress reports, program reports, and donor reports; and providing the required technical assistance for any given program
• Assist the Director of Program Implementation, the DCD of Program Implementation and the PDQI department in implementing funding strategies related both to awards and SC Members and in line with area plans and CO-specific sector/thematic strategies
• Assist the Director of Program Implementation in implementing Best Practices and rolling out change management/ system improvement initiatives
• Ensure the full adherence of core SCI policies and guidelines within the work of all Area and Field Offices and programs. This includes the maintenance of robust risk management and mitigation strategies and plans to ensure the safety of children, partners, staffs and programs
• Ensure that effective mechanisms are in place to listen to, act upon and address children’s and communities’ concerns/recommendations through active participation by children and communities in project design, monitoring, evaluations and accountability systems
• Ensure that staff capacity in quality project management is improved and strengthened through training, coaching and mentoring, in collaboration with the PDQI team
• Ensure that rigorous remote project management tools are put in place and used by relevant managers (independent third party monitoring, verification through other partners, operational plan, procurement plan, output trackers, etc.
• Demonstrates understanding and selects appropriate child sensitive social protection (CSSP) or emergency cash and voucher assistance (CVA) programming modality to deliver desired child outcomes; implements CVA best practice to ensure programs comply with operational standards

People Management and Development

• Work closely with HR to ensure that all HR policies and guidelines for national staff and international are in place, are understood by all staff and are adhered to. Support all managers in recruitment, induction, placement, promotion, training/development and separation/termination
• Ensure that program implementation managers and teams possess the required competencies during recruitment or thereafter – including the revision and/or inclusion into their JDs and performance objectives
• Enhance staff performance through mutually agreed performance management plans, clarity of individual and collective roles and responsibilities; ensure a robust process of performance monitoring, learning & development initiatives and timely management actions
• Present staff concerns that cannot be dealt with locally, in a timely manner to the Director of Program Implementation, Area HR Manager, and HR Director
• Promote an inspiring and motivating working environment through teamwork, delegation and the team building initiatives
• Promote and ensure a culture that respects and promotes collaboration, diversity, inclusion and staff recognition
• Develop a diversified team

Financial, Budget and Award Management

• Serve as overall budget holder for all programming in Area Office and related Field Offices; appoint, manage and support budget holders for individual projects and grants as appropriate
• Closely work with PDQ and Awards Team on the coordination of the overall funding process from both awards and SC Members. This includes: developing funding strategies, budgeting at design stage, creating grant proposals, and identifying strategic leads and concepts
• Ensure that program budgets are managed through rigorous budget and finance monitoring practices with participation of all key functions
• Oversee the general application and observance of financial procedures and guidelines set out in Save the Children’s finance manual and donors’ requirements
• Ensure that budgets are spent and charged to their respective budget heads and awards by diligently reviewing the financial reports regularly/ at least monthly and bringing to the timely attention of the Director of Program Implementation and the Finance Director any major budget concerns
• Efficiently and successfully manage the award cycle by putting in place robust mechanisms to start, implement and close awards in line with donor as well as Save the Children’s policies
• Ensure that adequate support to and monitoring of the field finance teams is provided by the Finance and Awards team at head office
• Ensure that awards are managed as per Save the Children’s and donors’ requirements including the quality and timely submission of reports

Partnership Management, Development and Representation

• With support from the Head of Partnership, establish a quality partnership management environment through mutual respect and trust, robust partnership assessments, capacity building, project monitoring, sharing and networking by drawing support from technical resources from within the country program
• Establish, maintain, and improve active and regular working relationships with: host government authorities, donors, partner agencies including major institutional donors, UN Agencies and local and international NGOs
• Ensure that partners and SC staff understand and implement Save the Children’s policies and procedures including child safeguarding, procurement, fraud and whistle blowing
• Work with partners and SC staff to ensure that effective mechanisms are in place to listen to, act upon and address children’s and communities’ concerns/recommendations through active participation by children and communities in project design, monitoring and evaluations
• Ensure that partners understand and implement Save the Children’s policies and procedures including child safeguarding, procurement, fraud and whistle blowing
• Ensure strong and vibrant local civil society organizations are developed through our support in the areas we are implementing programs
• Ensure appropriate representation in all relevant meetings: clusters, working groups, NGO consortium, etc.
• Responsible for building and maintaining good working relationships with relevant government institutions and representatives

Emergency Response Management

• Ensure that the Area Office has an up-to-date, context-based and achievable Emergency Preparedness Plan (EPP)
• With support from the Humanitarian team and under the leadership of the DCD-Program Implementation, mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge teams
• Working with Field Managers/their team and the Humanitarian team, ensure that all relevant staff across all work sectors are familiar with, adhere to and implement the procedures and processes detailed in the Rules and Principles for emergency response
• Close monitoring of humanitarian situation through active engagement at different forums as well as establishing relations to available information sources and prepare updates

Security Management and Context Monitoring

• Responsible for safety and security of all SCI staff and assets under the management of the Area Office
• In close collaboration with the Field Managers and the Security Focal Points, proactively monitor the political and security situation at both national and local level and ensure that a clear and updated security management plan is in place for all areas of operations under his/her responsibility.
• As far as possible ensure that all staff are involved in the sharing of security related information, review of guidelines, protocols and developing security plans that should be formally reviewed on a weekly basis, as appropriate
• In close collaboration with the Head of Safety & Security, the Field Managers and the Security Focal Points, report and manage any significant security incident in her/his area of operation. If this involves a “critical incident” the Head of Safety & Security, the DCD-Program Implementation and the CD must be informed immediately, in addition to supervisor.
• Adapt to security constraints and ensure that staff are adequately aware of security risks and management issues in order to deliver projects for children
• Support the Director of Program Implementation, DCD-Program Implementation and the Head of Safety & Security to ensure that all safety and security minimum operating standards and in country guidelines and procedures are met by all offices under her/his responsibility
• Support the Director of Program Implementation, DCD-Program Implementation and the Head of Safety & Security in promoting a culture of security awareness and a shared duty of care amongst staff in area teams
• Ensure that program implementation managers and teams possess the required competencies

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds suppliers accountable to deliver on their responsibilities

Ambition:

• Sets ambitious and challenging goals for themselves and takes responsibility for their own personal development
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale

Collaboration:

• Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters
• Values diversity and different people’s perspectives, able to work cross-culturally.

Creativity:

• Develops and encourages new and innovative solutions
• Cuts away bureaucracy and encourages an entrepreneurial approach

Integrity:

• Honest, encourages openness and transparency, builds trust
• Displays consistent excellent judgement
• Job Requirements

Experience and Skills:

Degree in Development Studies or other Social Sciences.

Essential

• Minimum of 10 years’ management experience in a corporate or an NGO environment, in a range of cultures including significant field operations experience, running both emergency and development programs.
• Robust experience of NGO emergency program cycle management, and with experience of working within a complex and matrix organisation structure.
• In depth understanding of at least two of the sectoral programs and a working knowledge of the program priorities of the Country Office.
• Good understanding of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management.
• Substantial and proven experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors.
• Solid project management skills related to organisational development projects and international, cross- functional teams with a proven history of delivering results.
• Ability to analyse information, evaluate options and to think and plan strategically.
• An in-depth understanding of national and international development issues particularly in relation to children.
• Previous experience of managing and developing a team and the ability to lead, motivate and develop others.
• Excellent interpersonal, communication and presentation skills
• Fluency in written and spoken English.
• Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies
• Willingness to spend up to 50% of time in visiting field offices security allowing.
• Commitment to and understanding of Save the Children’s aims, values and principles including rights- based approaches

KEY COMPETENCIES

Generic Competencies

• Child Rights: Promotes an enabling environment for participation, and accountability to children
• Be the Innovator: Promotes innovation to find new and better approaches to driving progress for children
• Deliver Results at Scale: Promotes a clear focus on impact in a project and programme design, management, and oversight.
• Being the Voice of Children: Promotes evidence-based policy and public engagement that includes the voices of children and their communities
• Advancing Equality & Inclusion: Displays a commitment to ensuring everything we do considers the most deprived and marginalised children and adolescent
• Building & Strengthening Partnerships: Promotes working with diverse partners as critical to delivery

Child Rights: Promotes the rights of children in own work and in work with colleagues and peerS,

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with SCI’s global Diversity, Equity and Inclusion and Gender Equality Policies, supported by relevant procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with SC Health and Safety policies and procedures. We offer a competitive package in the context of the sector.

This role is offered on the basis of national terms and conditions only.

The Organization
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:
• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.