Médecins Sans Frontières (MSF Belgium) is an independent international medical humanitarian organization that delivers emergency aid in more than 70 countries to people affected by armed conflict, epidemics, natural or man-made disasters, or exclusion from healthcare.
The Main Purpose of the position

Summary

To provide an accurate, timely, and qualitative dispensing service of drugs according to medical prescriptions and MSF protocols, standards and procedures in order to improve the patient’s health conditions.

Accountabilities

• Dispensing medication to patients according to medical prescription, ensuring the medication is labeled with the correct drug name, strength, quantity, expiry date, directions for use and additional required information and providing clear instructions and advice on how to take the drug, when, how long, how to store, possible side-effects and any other relevant warnings. Making sure the patient understands in order to ensure correct treatment.
• Adhering to MSF practice policies and procedures for dispensing medicines, in particular those relating to controlled drugs and ensuring respect of confidentiality in dispensing
• Placing accurate and timely orders with the central stock, maintaining minimum stock levels of medicines, checking expiry dates and storage conditions and ensuring no medicines or material are taken out of the dispensary without authorization
• Maintaining accurate dispensing records and regularly reporting them to his/her technical reference. Ensuring returned and out-of-date medication is safely removed to a well designated quarantine zone for unwanted pharmaceuticals, separated from the normal stock
• Organizing and keeping clean the dispensing area, ensuring cleanliness and care in handling medicines to avoid contamination and mix-up.
• Maintaining dispensary equipment, ensuring it is clean, accurate and in a good state of repair.
• Maintaining the integrity and security of the dispensary by admitting only authorized personnel and ensuring that all medicines are stored as appropriate. Reporting immediately to the technical reference on any problem arising in the service (especially loss, robbery, quality problems with medicines (abnormal changes in colour, consistency, and odour) damage of medical equipment or medicines).
• Carrying out Patient Therapeutic Education (PTE) and interacting with patient using a patient based approach to accompany chronic disease (HIV, TB, etc.) patients along their visits. Receiving patients, informing about treatment and adherence, giving appointment for the next drug delivery.
• Informing the medical doctor in case of lack of adherence and identifying the reasons and finding solutions to improve adherence.
• Understanding, recording and informing on any complaint received from patients related to medicine use or side effects.

MSF Section/Context Specific Accountabilities

• MSF is an independent, neutral and impartial organisation that is providing quality medical care free of charge regardless of the ethnic origin of the patients, so to both local and internally displaced population. We ensure that our staff are aware and respect the cultural differences of our patients and colleagues working together.
• Currently MSF Belgium is providing most needed medical care in Afar and SNNP regions targeting host communities and internally displaced people.
• Currently MSF is opening a project in South Omo focusing on addressing the most medical needs of visceral leishmaniasis (also known as Kala Azar) and mobile clinics in the most affected areas. As such MSF aims to contribute on on the reduction of mortality and morbidity of this treatable disease and other morbidities like Malaria, malnutrition, diarrheal diseases, respiratory tract infections to the hard to reach areas.

Essential to have

• Teamwork Spirit.
• Good Communication skills.
• Flexibility.

Job Requirements

Education: Diploma or Degree in Pharmacy (Pharmacy Technician)

Experience: At Least 6 months of experience.

Language: Fluent in Amharic. Local Language and English – Desirable.