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13 Feb 2023

Manager, Business Operation Division – Addis Ababa, Hawassa and Bahir Dar at Enat Bank

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Job Description


Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services.

Essential Function

  • Develop Business activities of the district and branches;
  • Cascade annual branch targets for existing and newly opened branches;
  • Ensure district branches in aligned with the action plan developed to attain their yearly target;
  • Capture potential corporate customer database to create business relationship;
  • Undertake continuous analysis of competitive environment and consumer trends, researching the target market and finding companies to target, chasing leads and following up on opportunities to increase deposit market base and FCY earning of district branches;
  • Manages the customer life cycle strategy from acquisition through to early client engagement and defines strategies to optimize deposit performance;
  • Coaches Branch Managers and their teams to leverage lead generation techniques;
  • Integrate, prioritize and manage district promotional campaigns across product lines;
  • Roll out good practices/experiences and pilot to the rest of branches;
  • Ensures operational uniformity throughout district branches;
  • Perform periodic comparative assessment branch actual performance against targets and communicate performance gaps to branches respective branches;
  • Develop district annual branch network expansion plan;
  • Control district and branch expenses;
  • Focus on district branch operational issues and solve problems if any;
  • Follow-up that smooth and proper flows of operations take place in branches;
  • Oversees all business transactions and practices within span of control, ensuring compliance with all regulations, bank policies, procedures, and internal audit requirements;
  • Installs various surveillance procedures to vigorously check out for possible hindrances and bottlenecks surrounding the operation and strives on the solution;
  • Creates awareness to branches to take the necessary precaution in connection with fraud, forgery, KYC and AML actions;
  • Supervise and monitor branches on KYC System to clear their unregistered and rejected account lists and communicate concerned branches;
  • Ensures that discrepancies reported under audit and inspection are rectified on time by the respective district branches;
  • Facilitate districts branches to minimize recurrent operational discrepancies, and follow-up for the timely settlement/rectification of the discrepancies observed and report immediately rectify discrepancies to Branch Banking Department;
  • Regularly receives feedbacks on the Domestic Operations Procedure Manual, Terms, and Tariff Manual for possible revision/amendment by the pertinent organ as and when it deems necessary;
  • Installs various surveillance procedures to vigorously check out for possible hindrances and bottlenecks surrounding the operation and strives on the solution;
  • Ensure comparative deposits, credit, international banking, digital banking products are selling across district branches.
  • Evaluates branches’ volume of transaction and recommends for upgrading/downgrading.
  • Act as secretary/member of district loan approving, recruitment and procurement committee;
  • Visits sites to be registered as collateral for the loan amount the bank grants;
  • Studies and introduces system and procedure to improve the efficiency and effectiveness of branch performance;
  • Preforms other duties assigned by immediate supervisor

Job Requirement

  • BA/MBA/MA Accounting, Accounting & Finance, Banking & Finance, Business Administration, Management, Any other related fields 9.5/7.5 years of experience in relevant field in banking industry, of which 2 years in  relevant senior officer position  in banking industry

Place of Work: –  Addis Ababa, Hawassa and BahirDar District





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 17 February. 2023





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