The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 35 countries. We specialise in six areas: food security, education, shelter, legal assistance, camp management, and water, sanitation and hygiene.

Reports to:                  Country Director

Role and responsibilities

To represent NRC, develop contacts and improve NRC working relationships with governmental and non-governmental bodies.

Generic responsibilities

• Keep up to date and ensure proper implementation of NRC Ethiopia administrative procedures in all departments related to project/NGO operational agreements, importation procedures, etc.
• Strategically network with interlocutors, in a fully principled and transparent manner.
• Develop partnerships in the humanitarian community with relevant authorities to design solutions to identified problems
• Ensure proper implementation of NRC internal/external communication strategy, archiving guidelines and memory keeping.
• Ensure all admin related contractual agreement is renewed on time
• Supervise and build the capacity of the team, including of the AMs on engagement with a range of stakeholders, government and non-government, while promoting the respect of humanitarian principles
• Identify opportunities for strengthening access measures, as well as opportunities for promoting community acceptance and accountability to the affected population
• Support HR/admin department with administrative procedures and filing concerning expatriate staff

Specific responsibilities

• Ensure capacity building of staff in areas related to humanitarian access (i.e., humanitarian principles, negotiation, etc.).
• Expand and maintain NRC’s network of relevant contacts through direct liaison as well as strategic support to stakeholder engagement.
• Continuously monitor and evaluate the political, social, security and humanitarian situation for developments affecting humanitarian access, to inform NRC’s response.
• Lead and keep track of the signature of MoUs at national level, required renewals of agreements in cooperation with the relevant departments (grants, HR, logistics)
• Monitor closely all regulations and policies regarding INGOs especially that coming from the ACSO, NDRMC, the MOJ and Revenue and Customs Authority;
• Meet the federal and regional authorities on a regular basis with the Country Director and other coordinators to improve NRC public relations;
• Keep informed about field programmes and develop specific contacts (tailor-made) according to NRC program-related needs;
• Supervise the production of communication and information documents on NRC;

Competencies

Competencies are important in order for the employee and the organisation to deliver desired results.

Value driven competencies

Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.

 Behavioral competencies

These are personal qualities that influence how successful people are in their job. Of the 12 behavioral competencies, the following are essential for this position:

• Handling insecure environments
• Strategic thinking Strong data analytical and interpretation skills.
• Empowering and building trust
• Managing performance and development

Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• 4 years’ experience in a similar position and documented results related to the position’s responsibilities
• Knowledge of the humanitarian coordination system and the mandates of the actors involved.
• Knowledge of International Humanitarian Laws
• Good knowledge of the social, economic and political dynamics in all areas in which NRC works
• Commitment to international humanitarian standards and principles.
• Ability to work independently in a fast-paced and often demanding environment.
• Exceptional interpersonal skills and experience in humanitarian setting.
• Experience of community engagement
• Fluency in English, both written and verbal