About the Job

• Ensure the availability, performance, and security of all IT systems and services.
• Provide technical support to end-users, troubleshooting hardware, software, and network issues.
• Respond to IT-related queries and incidents, resolving them promptly to minimize downtime.
• Design and implement IT solutions that meet the organization’s needs and align with industry best practices.
• support and enforce IT security policies and procedures to protect the organization’s data and systems from potential threats.
• Monitor network and system activities to detect and prevent security breaches.
• Maintain accurate and up-to-date documentation of IT infrastructure, configurations, and procedures.
• Contribute to the development of the organization’s IT strategy and long-term technology roadmap.
• Provide on-site warranty evaluation and repairs on institution owned equipment.
• Perform system maintenance and updates as appropriate.
• . Expert knowledge of maintaining and debugging live software systems
• Also performs related duties assigned by the immediate supervisor.

About You

• Education and Experience:  Degree in Information Technology, Computer system , Information System   with 0 years of experience  or College Diploma + TVET level IV with 2 years of experience
• Strong understanding of operations management principles and techniques, including supply and distribution processes, as well as the ability to identify and implement process improvements to enhance efficiency and quality.
• Ability to think strategically and develop long-term plans to achieve the organization’s operational goals and objectives including identifying opportunities for growth and expansion, as well as developing strategies to overcome challenges and obstacles.
• Strong communication skills, including the ability to effectively communicate with a variety of stakeholders.