Job Description

• Working as part of a team to deliver satisfaction in Import & exports for all accounts
  Export Shipment booking on shipping Line system (CMA CGM, MSC & Maersk)
• Submitting Shipping Instruction, VGM on shipping line system and reviewing draft B/L for
  confirmation.
• To complete customs procedures, and work with appointed routed agents and company
  operated services.
• Prepare and provide documents to customers in accordance with the terms of shipment SOPs
• Administrative skills to complete all required paperwork for the import & export process
• To be able to assist in file billing and quarries relating to costs
• To use great interpersonal and customer care skills to build relationships timely manner
• Ability to organize and prioritize work in a fast-paced targeted environment
• To escalate any problems as they arise and seek to find solutions
• To assist in checking Import & export information for data report
• Liaise with various government bodies such as National Bank of Ethiopia, Ethiopian Airlines,
• Shipping and logistics, customs and various ministries and agencies.
• Cooperate with the other Import & Export senior officers
• Prepares periodic Reports daily basis for senior officer
• To apply and practice unit rules and regulations and comply with contractual requirements
• To apply and practice Contract registration and requirements (Organic COI, EUDR traceability
  information, RFA certificate)
• Prepare Coffee preparation order, follow output certificate
• Prepare coffee inspection, follow inspection results
• Booking shipments, follow container release
• Always demonstrate and promote good customer service
• Document scanning, email, letter preparation, cost buildup and other related duty must
  complete on time
• Undertake a program of personal development in line with the company process
• Undertake any other duty deemed reasonable by your senior officer and manger

Job purpose – General summary and scope

• Vital to the success of the operation, the role is to assist in the smooth running of Import
  & Export operation
• Ensuring the correct paperwork is in place for Import and exporters.
• Developing a report and excellent working relationship with

Working conditions

• Working conditions may include for example occasional evening and weekend work, including
  working with challenging clients, occasional out of hours work and in a highly targeted, fast-
  paced environment. The job holder is required to adequately manage themselves in an
  environment with the pressure of a fast-paced and highly targeted work environment and to
  communicate any excessive pressure or other types of demands.