Position: Investment Aftercare Expert

– Term of Employment: Fixed-term
– Duty Station(s): Ethiopian Investment Commission (EIC), Addis Ababa
– Required Number: Two
– Salary & Benefits: Competitive

ESSENTIAL DUTIES:

• Understand investors’ needs, challenges, aspirations and perceptions.
• Provide complete, accurate and sufficient information to investors regarding doing business in Ethiopia.
• Build long-term, collaborative relationships with investors.
• Address the challenges hindering operation and growth of investments by removing obstacles at different stages of investments i.e., launch, operation and expansion.
• Track the progress of investment projects and facilitate acquisition and access to needed infrastructure, work permits, …
• Ensure investors meet required national and international standards to help them compete effectively, administer incentives.
• Keep track of the progress of existing investors, assess their performance and impact of their projects.
• Check-in frequently to identify and solve challenges and pinpoint incentive areas to encourage investors to expand and/or diversify their businesses to improve retention.
• Explore re-investment and expansion opportunities proactively to ensure investors are well informed of opportunities.
• Facilitate expansion and re-investment projects.
• Maintain relationships with established companies and fulfill ongoing requirements to retain companies and encourage expansion.
• Utilize creative problem solving and consistent follow-up in leveraging a network of government, regulatory and other experts to create clear information, procedures, and solutions for investor companies.
• Monitor company and industry developments and communicate the opportunities and threats to the relevant stakeholders.
• Provide investment project assistance for new establishments, and aftercare support for operational issues or expansion projects.
• Document investment and aftercare case studies as well as industry developments and communicate with the relevant stakeholders.
• Periodically submit Investment Profiles, Investor Issue Reports and Policy.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

• Master’s degree in Business Administration, Business Development, Finance, Law, Economics, Public Policy, Development Studies, and related field.
• At least 6 years experience in public or private sector development in a customer-focused organization with international clients.
• Demonstrable skills in marketing, sales, and networking with a good record of results.
• Knowledge of the investment industry and investor retention/follow-up.
• Strong analytical and data gathering skills.
• Excellent interpersonal skills and ability to negotiate and persuade.
• Excellent oral and written communication skills and a strong set of personal values.
• Professional command of written and spoken English and Amharic language.

PREFERRED QUALIFICATIONS:

• Basic understanding of Ethiopia’s economic policies and investment system, with a broad perspective on how the entire system operates and how public, private, and informal actors operate within the system.
• Familiarity with international best practices in aftercare program management and strategy development.
• Highly facilitative and collaborative leadership style.
• Strong ability to work with MS Office Suite (Outlook, PowerPoint, Excel, Word, …)
• Language proficiency in Arabic and Mandarin is highly valued.
• A strong set of personal values including integrity, honesty, and desire to be of service.