Kaizen, A Tetra Tech Company is an international development consulting firm and an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals. We aspire to transform the nature and impact of development assistance and work to strengthen organizations and institutions through innovative approaches to organizational development, reform, and change.

Summary

We are seeking an Information Technology Manager for the Ethiopia Learning Analytics Activity. The Information Technology Manager will be based in Addis Ababa, Ethiopia and working out of the Activity office. This position will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently and ensuring the delivery of IT and communications services to project staff.

Responsibilities and Tasks

Responsibilities and tasks will include, but are not limited to:

• Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance
• Overseeing the annual IT budget and ensuring cost-effectiveness
• Monitoring daily operations, including server hardware, software, and operating systems
• Coordinating technology installations, upgrades, and maintenance
• Selecting and purchasing new and replacement hardware and software, when necessary
• Testing, troubleshooting, and modifying information systems so that they operate effectively
• Generating performance reports for operating systems
• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures
• Remaining up to date with advances in technology and industry best practices

Requirements

Qualifications

• Bachelor’s degree in information technology, computer science, software engineering, or a related field
• Proven experience in managing IT infrastructure and services
• Experience with computer networks, network administration, and network installation
• Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security
• Proficient in Microsoft Windows software, including server, office, and exchange
• Management and leadership skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly organized and detail-oriented
• Excellent analytical and problem-solving skills
• Flexible working hours

Preferred

• Knowledge of USAID