The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Role and responsibilities

The purpose of the Team Leader is to provide efficient and effective Human Resources Management support and office administration procedures at the NRC Assosa Area Office. The following is a brief description of the role.

Generic responsibilities

• Management of HR and Administration staff
• Implement NRC’s HR and administrations systems and procedures at area level
• Day to day follow up of HR and administrative tasks are implemented including duty of care
• Ensure compliance with NRC policies, handbooks, and the national labor law in all processes and procedures
• Responsible to plan, organize and participate in staff recruitment in collaboration with HR at Country Office, and advise process of candidate selection, contracting, orientation and confirmation
• Focal person for staff care and duty of care at area level

Specific responsibilities

• Ensure provision, awareness and practical advice to all staff on the NRC HR policies and procedures, and their adherence to them
• Ensure timely remittance and proper filing of all statutory deductions
• Ensure timely processing of the monthly payroll information to the country office
• Ensure maintenance of an effective, efficient and up to date staff records and filing system including contracts, leave, medical, awards, discipline, archiving, etc.
• Employee relations issues including staff grievances, disciplinary measures, etc.
• Plan and advise on the staff performance management and appraisal calendar and content
• Manage recruitment of incentive and casual workers, management of personnel filed, and prepare payroll

Requirements

Competencies : Competencies are important in order for the employee and the organisation to deliver desired results.

Professional competencies : These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Minimum 3 years’ experience from working as an HR Officer or Team Leader in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• BA in Human Resources Management, Management or Business Administration
• Understanding of the relevant laws and statutory requirements
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Context related skills, knowledge and experience:

• Good knowledge of the area and context in Benishangul Gumuz Region
• Good communication and interpersonal skills
• Good cultural and awareness and sensitivity
• Knowledge of local languages is an added advantage
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• Strong organizational and team working skills
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.
• Behavioural competencies

These are personal qualities that influence how successful people are in their job.

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results