Role and responsibilities

Generic responsibilities 

• Ensure adherence with NRC HR policies, tools, handbooks, and guidelines.
• Implement delegated HR support function portfolio according to plan of action.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for improvement of HR & Admin support function.
• Ensure development and implementation of administrative systems and procedures.

Specific responsibilities 

• Implement and train staff in NRC’s HR policies and procedures at the office.
• Ensure compliance with NRC policies and the local labour law in all procedures and processes.
• Coordinate staff recruitment and exits, introductions, trainings, staff benefits etc. on office level.
• Coordinate with relevant partners, suppliers, authorities, lawyers etc.
• Ensure that staff records are up to date and filed appropriately.
• Ensure reporting, documenting and payment of staff benefits, social security, taxes etc.
• Prepare periodic HR reports.
• Advice and support line manager in HR processes
• Prepare staff payroll information and payroll.
• Maintain effective office administrative systems and procedures whilst ensuring that controls are monitored and reinforced.

Competencies 

Generic professional competencies: 

• BA Degree in Human Resources Management/Management.
• Minimum of 5 years of relevant work experience in Human Resources.
• Experience from working as a Support Function Officer in a humanitarian/recovery context.
• Previous experience from working in complex and volatile contexts.
• Understanding of the local context.

Context/ Specific skills, knowledge, and experience: 

• Understanding of the relevant laws and statutory requirements.
• Good communication and interpersonal skills
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• A strong administrative service orientation
• Keen sense of compliance with policy and procedure
• Good employer-employee contract negotiation skills
• Personal conflict resolution and problem-solving skills.
• Strong organizational and team working skills.
• Good cultural awareness and sensitivity
• Basic employee counselling skills
• Highly confidential
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database, and network communications.

Behavioral competencies 

• Handling insecure environment
• Planning and delivering results.
• Empowering and building trust
• Communicating with impact and respect.