Reports to: Chief Operating Officer (COO)

Department: Operation

Location: Addis Ababa, Ethiopia

Employment Type: Full-time

Job Description (JD)

Position Overview:

The Head of Green Financing will be responsible for overseeing and managing the day-to-day operations of the green financing portfolio. This includes facilitating loans for environmentally sustainable projects (e.g., green automobiles, renewable energy, etc.), preparing and managing loan documentation, ensuring timely disbursement and collection of loans, and handling customer communications. The role will also involve sales support, client relationship management, and the operational management of green financing products in alignment with organizational goals.

Key Responsibilities:

1. Loan Management:
   • Oversee and manage the processing and administration of green financing loans, including reviewing loan applications, ensuring proper documentation, and ensuring compliance with internal and regulatory requirements.
   • Facilitate the disbursement of loans to approved clients in a timely and efficient manner.
   • Ensure accurate loan records are maintained, including repayment schedules and outstanding balances.
2. Customer Communication & Relationship Management:
   • Serve as the primary point of contact for clients seeking green financing products, providing information and support throughout the loan process.
   • Handle customer inquiries, provide guidance on loan terms, and address any issues or concerns that arise during the loan lifecycle.
   • Foster strong, long-term relationships with clients to support the continued success of the green financing program.
3. Loan Documentation & Compliance:
   • Ensure that all green financing loan documents are properly prepared, reviewed, and executed in accordance with internal policies and legal requirements.
   • Monitor the compliance of green financing transactions with environmental standards, organizational policies, and relevant regulations.
   • Coordinate with the legal team to ensure that all loan agreements meet the required legal standards and guidelines.
4. Loan Collection & Recovery:
   • Monitor loan repayments and follow up with clients to ensure timely collection of payments.
   • Implement strategies to minimize loan defaults and delinquency, including offering flexible repayment terms when necessary.
   • Work closely with the collections team to manage overdue loans, identify potential issues, and develop solutions for recovery.
5. Sales and Marketing of Green Financing Products:
   • Support the sales team by promoting green financing products to potential customers, including businesses, individuals, and other organizations.
   • Participate in marketing activities and events to raise awareness of the green financing options available.
   • Provide product information and assist in closing deals by addressing client needs and concerns.
6. Reporting and Performance Monitoring:
   • Prepare regular reports on the performance of green financing products, including loan disbursements, repayments, and outstanding balances.
   • Track the impact of green financing loans, including environmental benefits, and provide regular updates to senior management.
   • Monitor market trends and competitor offerings to ensure the company’s green financing offerings remain competitive and aligned with customer needs.
7. Collaboration and Coordination:
   • Work closely with other departments (e.g., Risk, Legal, Compliance, Marketing) to ensure the smooth and efficient operation of green financing products.
   • Participate in regular meetings with the product development team to ensure seamless integration of new green products into the operational processes.
   • Act as a liaison between the operations team and other departments to streamline processes and improve customer experience.
8. Training and Capacity Building:
   • Provide training and guidance to internal teams on the operational aspects of green financing, including loan processing, documentation, and customer service.
   • Ensure that team members are well-versed in green financing products, environmental standards, and compliance requirements.