Category: Admin, Secretarial and Clerical, Business and Administration, Customer Service

Location: Addis Ababa, Addis Ababa

Career Level: Mid-Level (2+ – 5 years’ experience)

Employment Type: Full time

Salary: As Per company Scale

Job Description

We’re looking for an “Executive Assistant” to be a supportive force who empowers our Deputy Manager. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. Should have experience working in an office environment, performing administrative duties, and providing support to managers. Given the dynamic nature of the executive landscape, we rely on executive assistants to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.

Objectives of this role:
• Support the manager primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently
• Maintain and refine internal processes that support high-ranking executives companywide, and coordinate internal and external resources to expedite workflows
• Perform support duties to the sales & marketing team
• Manage communication with employees by liaising with internal and external executives on various projects and tasks
• Plan and orchestrate work to ensure that managers’ priorities are met, organizational goals are achieved, and best practices are upheld

Responsibilities:
• Manage professional and personal scheduling for the sales and marketing deputy manager and director, including agendas, mail, email, phone calls, client management, and other company logistics
• Manage executives’ travel logistics and activities, including accommodations, transportation, etc.
• Provide administrative and office support, such as Meeting Minutes, recording.

Managing sales file and reporting data

• Maintain professionalism and strict confidentiality with all materials
• Organize and manage team communications and plan events, both internal and off-site

Job Requirements

Education: Bachelor’s and Associate Degree in Business, Communication, Executive Assistant, Education, Associates, Marketing, Business/Administration,Management

Experience: Minimum of 2 years in similar Activities.

Required skills and qualifications
Organizational Skills

• Ability to manage schedules, prioritize tasks, and keep track of multiple projects.
• Excellent verbal and written communication abilities to interact with executives, clients, and team members.
• Skill in managing time effectively to meet deadlines and handle shifting priorities.
• Familiarity with office software (e.g., Microsoft Office Suite, Google Workspace) and tools like project management software.
• Ability to identify issues and develop effective solutions independently.
• Maintaining confidentiality regarding sensitive information and exercising discretion in all matters.
• High level of accuracy in handling documents, scheduling, and communication.
• Strong relationship-building skills to work effectively with a variety of people.
• Ability to adjust to changing circumstances and handle unexpected challenges.
• Skills in planning, executing, and overseeing projects to ensure successful completion.
• A focus on providing excellent service to both internal and external stakeholders.
• Basic understanding of budgeting and financial processes, especially in managing expenses.