Number of required: 1

Working Condition: Full time

Place of work: Addis Ababa

Salary: As per company scale

.Job Description

• Handle consumer compliance about the payment issue
• Manage the communication with bank about the payment issues arises from merchants or consumers.
• Check basic information are registered in routing.
• Delivers report to the action head/supervisor in a timely manner (weekly, monthly, and quarterly).
• Make sure all stakeholders (merchant, payment providers and project department) are communicated properly.
• Check basic information are registered in routing (Trade Name, Brand Name, Business Type, Tin, Category and Base URL).
• Handle consumer compliance about the payment issues.
• Manage the communication with banks about the payment issues arises from merchants or consumers.
• To attend and Check respective account affected properly.
• Check the payment integration image reports are attached appropriately which includes text images with order and confirmation, speed test, cloud confirmation and receipt.
• Delivers the report to the section head/supervisor in a timely manner (weekly, monthly and quarterly).
• Creating a list of merchants for payment providers based on the engineering list, including a specific address and contact number.
• Providing training for customers from the beginning as well as at any time as per the customer’s request.
• Identify from our merchant list those who have made payments to all payment providers.
• Any phone support for customers and payment providers.
• Perform other duties given by the section head.

Qualification: Bachelor degree in Information technology, computer science, or a related field

Experience: 0 years

Number of required: 1

Requirements

we are looking for a talented and competent digital payment officer to join our team. The ideal candidate will be responsible for supporting the implementation, monitoring, and expansion of digital payment systems.

• Knowledge of electronic payment systems and digital banking platforms.
• Strong analytical and problem-solving skills.
• Good understanding of data security and compliance.
• Excellent communication and teamwork skills.
• Proficiency in Microsoft Office and relevant financial software.