Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environment. Value adding and committed Management Team and enlightened and forward looking institutional vision along with the attractive compensation packages is what has already been in place to attract and retain employees.

Essential Function

Undertakes all D-Banking activities (card banking, Internet banking, Mobile and Reconciliation).

• Extract the cards request memo of branches from the outlook system on daily basis.
• Making instant card pool request on card management system and upload the request on Ethswitch system.
• Follow-up the instant card pool, instant and personalized card relink process that request to Ethswitch system.
• Reconcile the report with the branches request of instant card pool and relink against the actual processed on Ethswitch system.
• Prepare personalized and instant card and pin delivery dispatch to each branch.
• Notify to all city branches by email to come and collect their personalized and instant cards.
• Hand over the card and pins to branches delegated staff after getting them signed on receiving format.
• Send the cards and pins separately to the concerned outlying branches through post office in the name of delegated staffs along with the dispatching format.
• Follow up the outlying branches and received back the signed dispatching format.
• File all the dispatch of card and pin deliveries and branch request memos.
• undertakes corrective measures to rectify any E-Banking system errors identified by customers and branches;
• Handle dispute request from Enat bank branches and from other banks.
• Prepare weekly digital banking service activation report.
• Support branches for their any digital banking service support request.
• Handle all reconciliation related to ATM transaction (reconcile branches ATM suspense general ledger (G L) against cash on ATM GL).
• Reconcile Ethswicth claim against ATM suspense GL and NBE settlement account.
• Handle all reconciliation related to P2P transaction.
• Follow-up branches for their ATM cash differences.
• Perform other duties and activities as required as by supervisor.

Job Requirement

• BA in Accounting, Economics, Management, Marketing, Banking and Insurance with 2 and above years of bank operation experience.