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20 Sep 2021

Data Center Operator at Micro-finance Institution S.C.

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Job Description

  •  Install and configure computer hardware and software systems
  • Monitor computer systems and networks to ensure they function efficiently
  • Communicate with clients over the phone or face-to-face to assist them in
  • setting up systems or resolving issues
  • Troubleshoot network and system problems to provide solutions to
  • hardware/software defect
  •  Follow instructions contained in the equipment manual when setting up a
  • system or conducting repairs
  • Create and set up new user accounts/profiles, as well as address issues with
  • passwords
  •  Establish and maintain a positive trust relationship with customers and with
  • data specialists such as programmers
  • Perform tests to verify the functionality and usability of new technology
  • Present to company management reports of IT/systems support services
  •  Offer recommendations on customer learning requirements during the
  • development of client training programs
  • Conduct research to identify ways of improving on the current system
  • performance
  • Produce shift status reports communicating shift operations and issues to
  • superiors
  •  Maintain inventory of data center supplies such as printers, scanners, and
  • copiers
  •  Implement procedures, policies, and standards to ensure work operations are
  • effective
  • Participate in educational programs and workshops to improve on existing
  • job knowledge/skill.

Job Requirements

  • BA degree
  •  Minimum of 4 years relevant experience
  • Bachelor’s degree in computer science, computer networking/hardware, or
  • in other related disciplines. Having other training is an advantage.
  • Interpersonal Skill: the ability to work with IT support and other data center
  • personnel to ensure uptime maximization
  • Communication Skill: able to produce concise reports on data center
  • operations
  • IT Skill: proficient in designing, operating, and maintaining computer
  • network systems.


Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 24 September. 2021




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