1 Jan 2019

Danish Refugee Council Jobs in Ethiopia : Programme Manager

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The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, gender based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.


Overall purpose of the role


The Program Manager will be responsible for the overall implementation program activities in the Shire operation. The Manager will be the direct supervisor of program team leaders, officers and assistants. The Program Manager will take lead to ensure DRC’s activities are holistic with protection concerns and considerations effectively mainstreamed throughout. Further, the Program Manager will be required to provide regular support and guidance to project cycle management, proposal development and program strategy.




Technical Management

  • Ensure high quality day-to-day technical management of all program activities to ensure strict adherence with international best practice protections standards, including the identification of protection risks and vulnerabilities with acute awareness of issues related to gender, age and diversity.
  • Take lead in coordinating the design and implementation relevant and responsive, rights-based activities that build upon the existing assets of the targeted refugee communities. Activities will emphasize protection-related refugee outreach and engagement, with a particular emphasis on access to justice, education information and services.
  • Ensure quality monitoring and evaluation of projects and interventions, working with relevant MEAL staff to coordinate and roll out MEAL systems, including baseline needs assessments and ensuring adequate monitoring, documentation and reporting of activities against all indicators.
  • Maintain accurate and comprehensive files of activities, outputs, materials, and other relevant documentation.
  • Contribute to new project development, including both narratives and budgets, leading in the design and development of a program development strategy for Tigray Regional State, including designing and leading baseline needs assessments, community outreach in the selected refugee communities.
  • Support staff to integrate protection concerns and awareness in other sectors as relevant.


Staff Management

  • Manage program staff and support respectful and positive working relationships for the effective implementation of DRC’s program activities. This is to be achieved through leadership, team building, day-to-day support and capacity-building.
  • Ensure objectives for program staff are set and that evaluations and performance reviews are conducted on a regular basis for all staff managed.
  • Take responsibility for planning and management of leave for all staff managed.
  • Identify training and capacity building opportunities for program staff and ensure they are well versed in key protection concepts relevant to the context, DRC’s code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.


Project Management

  • Assume budget holder responsibilities, as directed by the Area manager, including the development of budgets for new projects, detailed tracking of program related spending and participation in budget management meetings.
  • Lead the program team, in collaboration with support staff in planning procurement of program related goods and services, taking responsibility for quality assurance, and ensuring follow up.
  • Ensure regular program reporting for both internal and donor purposes is completed to a high standard and in a timely manner. This will include providing monthly internal reports supported by key evidence.
  • Further, work with focal persons in grants and finance to support timely financial reporting to donor.



  • Develop and maintain working relationships with key stakeholders, including community members and representatives, local government authorities, ARRA, UN agencies, and other stakeholders. In line with this, represent DRC by actively participating in coordination meetings, working groups and any other meetings as requested.

Job Requirements

Experience and technical competencies:

  • 5 years of experience working with displaced populations and familiarity with displacement dynamics, legal frameworks and humanitarian response related to forced displacement. A minimum of 2 years of management or technical protection experience working for an international NGO, UN agency or relevant ministry or authority.
  • Prior experience working with government and non-government stakeholders as a professional trainer, including development of relevant training materials.
  • Solid understanding and knowledge of a wide variety of training methods and (visual) aids to conduct participatory trainings.
  • Excellent presentation, communication and interpersonal skills to work effectively and harmoniously with people from different backgrounds.
  • Demonstrated professional experience of working directly on relevant issues, such as access to justice or legal aid in the context of irregular migration or trafficking in persons, ideally in East Africa.

All DRC roles require the post-holder to master DRC’s core competencies:


  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.
  • Collaborating: Involving relevant parties and encouraging feedback.
  • Taking the lead: Taking ownership and initiative while aiming for innovation.
  • Communicating: Listening and speaking effectively and honestly.
  • Demonstrating integrity: Acting in line with DRC’s vision and values


Education: (include certificates, licenses etc.)

Advanced degree in International Law, Development Studies, Political Science or Social Sciences or relevant field.


Languages: (indicate fluency level)

Excellent English skills both spoken and written. Knowledge of Tigrigna, an advantage.

How to Apply

Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

We only accept applications sent via our online-application form on www.drc.dk under Vacancies.

Please forward the application and CV, in English through the stated website no later than January 12, 2019.

For general information about the Danish Refugee Council, please consult www.drc.dk

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit. It is DRC policy to recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to gender, race, national, clan or tribal origin, religion, age, sex, origin or ancestry, marital status, social status, sexual orientation, or status as a qualified disabled individual.

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