29 Jul 2020

Customer Service Representative I at Zemen Bank

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Job Description

Zemen Bank
Vacancy Announcement
Position: Customer Service Representative I

Job Summary:

The purpose of this job is to provide clients/ gusts with primary level information about the bank and respective units’ function; to maintain the office look and ambiance and ensure its convenience and attractiveness; to facilitate the works of the department to which she/ he is assigned by planning their office supplies requirement and availing stationery and related items; to perform secretarial duties; to organize the departmental records and correspondences with internal and external customers.


Educational Qualification Required:

• B.A in Marketing Management, Management, Administrative Service Management and Technology System or in related fields.
• Only Graduate of 2019/2020
• CGPA 3.00 and above
• Female applicants are highly encouraged to apply.

Additional Skills:

• Computer application Skill
• Emotional Intelligence
• Data analysis and presentation Skill
• Communication and Report Writing Skill etc.
Education Level     :     Bachelor’s
Experience     :     0-1 year

      Method of Application

Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department within ten working days from the date of this announcement. Only shortlisted candidates will be contacted.

Human Resource Department

Zemen Bank S.C

P.O. Box 1212

Addis Ababa


Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)

Tel: +251-11-5- 57 58 70 / +251-11-5- 57 51 66 / 251-11-5- 57 44 62

Closing Date : 6th August, 2020


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