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7 Feb 2022

Customer Service Officer – I at Zemen Bank S. C.

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Job Description

Zemen Bank S.C. is all about giving customers choices and convenience. For us, banking is not limited to just branches and we see it as “something you do, not somewhere you go.”

The Company abides strictly by the laws and regulations of the jurisdiction where it operates, and observes the guidelines and rules issued by regulatory authorities of the Federal Republic of Ethiopia. It also keeps its corporate governance system under constant review to ensure that it is in line with international and local best practices since the first day of operation October 2008.

RESPONSIBILITIES

  • The purpose of this job is to serve customers, pay and receive cash and process transactions;
  • to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.

JOB REQUIREMENT

Educational Qualification Required: B.A. in Banking and Finance, Accounting, Economics, Management or in related fields.

Minimum Work Experience :

  • CGPA 3.00 and above
  • Only graduate of 2021 and onward are advised to apply.

Additional Skills:

  • Basic Computer Application Skills
  • Good Communication skills
  • Industry Specific skills (Product and Service)
  • Good emotional Intelligence.


Method of Application

Submit your CV, copies of relevant documents and Application to :

Human Resource Department
Zemen Bank S.C
P.O.Box: -1212
Addis Ababa
Tel. +251-11-5-575870 or +251-11-5-575166 or 251-11-5-574462
Closing Date : 11 February. 2022




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