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23 May 2022

Customer Service Officer – II at Zemen Bank

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Job Description


Job Summary

The purpose of this job is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.

Job Requirement

Educational Qualification Required: BA in Banking and Finance, Accounting, Economics, Management or in related fields.

Minimum Work Experience : 1-year relevant experience in Bank Operation.

Additional Skills:

  • Basic Computer Application Skills
  • Good Communication skills
  • Industry Specific skills (Product and Service)
  • Good emotional Intelligence.




Method of Application

Submit your CV, copies of relevant documents and Application to :

Human Resource Department
Zemen Bank S.C
P.O. Box 1212
Addis Ababa
Ethiopia
Address: Bole, besides Alem Cinema
Tel.
+251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62

Closing Date : 27 May. 2022





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