Job Purpose

The CSR organizes and performs sales activities with the guidance of the Regional Sales Manager.

Duties and Responsibilities

• Follow up on existing accounts, obtains orders, and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management and providing customers with feedback.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, and other trade offerings, etc.
• Provides historical data by maintaining records on area and customer sales, as well as customer account information.
• Keeps management informed by submitting activity and results reports, such as daily planned and daily-achieved reports, weekly work plans, and monthly and annual territory analyses.
• Achieve daily, weekly and monthly targets given by the department.
• Monitor and analyses data and market conditions to identify competitive advantage
• Focuses sales efforts by studying existing and potential volume of customers
• Contribute to team effort by accomplishing related results as needed.

Job Requirements

Qualification : Diploma/TVET Level III/BA Degree in Marketing Management and Sales, Business Administration, Business Management, Economics or Accounting, or any other field of study.

Experience

• 4 years of experience for Diploma/TVET Level III and 2 years of experience for BA Degree in sales activities.
• Proven experience in FMCG is advantageous.

Competencies

• Successful previous experience in sales.
• Outstanding communication and presentation skills.
• Sales knowledge.
• Active listening.
• Proactive
• Product knowledge.
• Prospecting.
• Marketing and industry insight.
• Time management.
• Experience to work under pressure
• Technology expertise.