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3 Jun 2022

Case Management Officer – Woldia (3 Positions) at Save the Children

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Job Description


The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organisation that promotes children’s rights, provides relief and helps support children in developing countries.

Project Background

Save the Children is the world’s leading independent organization for children. It is a dual mandate organization and focuses on development and emergency response. We are currently working in 120 countries around the world touching the lives of 125 million children. Our mission is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.
Save the Children in North Eastern Ethiopia working for the past 30 years in humanitarian and development projects and help the needy community. Following the Northern Ethiopia conflict, save the children plan to implement humanitarian projects by funds got from USAID-BHA. The project focus on Nutrition, WASH and Protection thematic and will implement in four Woredas of North Wollo (Gidan, Lasta, Angot and Wadila).

ROLE PURPOSE:

The Child Protection Case Management Officer will be responsible for activities related to case management. She/he will be responsible for effective implementation and proper documentation of all child protection cases. The Officer will ensure that project activities on case management are in line with Save the Children’s key child protection principles including best interests of the child, confidentiality, do no harm and child participation, draw on relevant best practices and lessons learned, enable children to attain their rights and are compliant with donor regulations. She/he will provide technical oversight to government partners, stakeholder and case management team.
The Officer works in close collaboration with the other project staffs to ensure complete support to the team, and ensure quality and effective implementation of the project activities at community level, organize and facilitate capacity building training workshops for partners, stakeholders and SC staff; participate on various assessments including stakeholder mapping, baseline and end line assessment; monitor government partners and SC implemented activities and discuss on success and challenges.

KEY AREAS OF ACCOUNTABILITY:

Case Management

  • Conduct identification, assessment, documentation and referral (to relevant services) and follow-up of protection cases.
  • Provide information, advice and facilitate access to social services for vulnerable children.
  • Conduct follow up and support in temporary shelters.
  • Properly document all protection cases that went through the case management process,
  • Conduct vulnerability analysis in line with Save the Children vulnerability assessment toolkit and define targets for case management services,
  • Map and coordinate with service providers to support case management activities
  • Develop referral path way to ensure access to holistic and quality services
  • Conduct assessment to identify the safety and protection of needs of the child, develop care plan, implement the care plan and conduct follow-ups.
  • Conduct capacity building training on case management for governmental and non-governmental service providers

Planning and Reporting

  • In collaboration with government stakeholders prepare detail annual and quarters action plan and ensure the implementation
  • Closely work with case management team and stakeholders in the course of project planning and implementation
  • Ensure preparation of timely and quality quarterly and annual project progress reports
  • Facilitate and ensure the involvement of children as primary stakeholders in all project work

Coordination and Management of Projects Implementation

  • To ensure effective implementation of case management services through appropriate assignment of cases, monitoring and guidance to caseworkers
  • To provide guidance to the case management team individually and through group meetings
  • Ensure the project is implemented in a ways responsive to the community, and children in line with Save the Children principles, values and strategic plan and following Save the Children Compliance procedures
  • Foster collaborative environment and team spirit among stakeholders
  • Conduct regular monitoring visits, support stakeholders at the project sites and prepare reports for documentation and follow-up actions
  • Liaise closely with protection actors in the field to ensure an understanding of the overall issues and effective collaboration amongst partners
  • Conduct regular coordination meetings among governmental and non-governments service providers to improve access to and quality of case mangment services
  • Facilitate the development and signing of standard operating procedure for case mangment services

Supervision and Monitoring

  • Regularly review documentation of CP cases through case audits, review of files and databases. Ensure confidentiality and that data protection and information-sharing protocols are respected.
  • Monitor and analyze child protection data collected by the Case Management team and provide regular reports to Child Protection Coordinator.
  • Schedule and lead case management meetings every two weeks with the Case Management team
  • Conduct monitoring and supervision of the planned project activities implementation
  • Strengthen participatory and collaborative supervision and monitoring system
    Staff Management and Mentorship
  • Ensure that Social workers, psychologist and other project staff understand and are able to perform their role based on the project objectives and expected outcomes.
  • In close collaboration with project staffs provide leadership and manage the performance of intervention areas.

REQUIREMENTS

QUALIFICATIONS AND EXPERIENCE

  • BA degree in sociology, social work, social sciences or other relevant fields
  • Previous 3 years of experience working with vulnerable children and adolescents in a corporate or NGO environment, preferably in protection or community based child protection field;
  • Excellent interpersonal skills and ability to communicate with empathy and respect
  • Fluency in English/ verbal and written
  • Fluency in Amharic language required
  • Commitment to Save the Children values
  • Qualified female candidates are highly encouraged to apply
  • We offer a competitive package in the context of the sector. The duty station of the position holder will be East Amhara, North Wollo Woldiya, Wadila, Angot, Lasta and Gidan woredas for 9 Months with possible extension. This role is offered on the basis of national terms and conditions only.

COMPETENCIES

  • SC Values are: Accountability, Ambition, Collaboration, Creativity, and Integrity. To meet the value system, the post holder is expected to demonstrate the following competencies on an ongoing basis.
  • Leading Delivering result: Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/organisation.
  • Thinking Applying technical and professional expertise: Applies the required technical and professional expertise to the highest standards; promotes and shares best practices within and outside the organisation.
  • Engaging
  • Working effectively with others: Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.
  • Communicating with Impact: Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others

Location: Wadila, Angot, Lasta and Gidan Woredas





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 7 June. 2022





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