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1 May 2023

Call Center Officer at Oromia Bank

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Job Description


Since the establishment of Oromia International Bank on September 18, 2008, OB obtained a banking business license, we’ve drawn on our financial strength to serve customers. We also recognize that this past year has fundamentally changed banking by accelerating the shift to digital products and services. We’re positioned well for this future, having launched new tools – like our Oroclick and Mobile Banking app – to complement our 300 branch footprint.

Job Requirement

Education & Experience Requirements:   BA/BSc degree in Computer Science, Software Engineering, Computer Engineering, Accounting, Business Administration, Economics or related field of study 2years of relevant banking experience

Competency Requirements:

Core Competencies [Perseverance, Continuous Learning, Teamwork, Integrity and Trust, Customer Focus]

Individual Competencies [Action Oriented, interpersonal, and Problem Solving] and

Technical Competencies [ability to give timely response to both incoming and outgoing client calls, Collaboratively handles complaints of the internal and external customers,]

Additional/special skill:  Knowledge of basic computer skill

Work of Place:  Head office (Digital Banking Services)





Method of Application

Submit your CV, copies of relevant documents and Application to :

Oromia Bank Head Quarter found at Bole Africa Avenue adjacent to Getu Commercial Center

Closing Date : 10 May. 2023





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