Serves customers by providing Channel and Bouquets information; resolving problems.

Answer phones to respond to general customer inquiries, and customer complaints.

Project a professional company image through phone and physical interaction.

Develop and maintain excellent relations with new and existing customers resulting in increased levels of customer retention.

Maintain proactive and reactive communication with our customers.

·         Degree Qualifications in business or  social science fields

·         No experience required but experience in a related field is an  advantage.

·         Good command of Amharic and English languages

·         Volunteer to work up to 10 pm   but with intervals & also weekends.