DB/ Vacancy- 0278/22

Job Summary

• The Branch Manager will plan, organize, lead, and control the banking activities of a branch office.
• S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff.
• S/he will also coordinate the sales/business development efforts of the branch.
  The Branch manager will also lead the customer service initiatives and guides branch operational excellence.
• S/he will prepare and submit annual budget, work plan and activity and progress reports.
• The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

Job Requirements

Academic & Professional Qualification : Bachelor degree in a business related field e.g. accounting, management, economics, business administration.

Experience : Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.

Required Behavioral & Leadership Competency

• Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
• Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
• Strong business acumen.
• Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
• Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
• Effective stakeholder management.

Required Technical Competency

• Understand the basic mechanisms of general financial products and services.
• Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
• Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Good command of Microsoft Office package.
• Good command of Core Banking System and other in house software’s
• Project management skills