Branch  Manager Grade I/IFB Dawe IFB  Branch 

DB/ Vacancy- 0330/24

Job Summary 

The Branch Manager will plan, organize, lead, and control the banking activities of branch office. S/he will ensure that all staff adhere to operating procedure rules and code of practices of the bank and regulatory directives and country law. S/he will also coordinate the sales/business development efforts of the branch. Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer

The Branch Manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan, activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

About You

Academic & Professional Qualification

Bachelor’s Degree in Business Administration, Marketing Management, Management, Banking, Finance, Bachelor Degree in Business Administration, Economics, Accounting, Management, Banking, Finance and or other related field.

Experience

Minimum of 7 years relevant experience out of which 1 year in supervisory post.

Behavioral Competency

• Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organisational objectives.
• Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
• Strong business acumen.
• Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
• Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
• Must be a self-starter, highly organised, and able to work well with people at all levels in the organisation.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
• Effective stakeholder management.

Technical Competency

• Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
  • Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Good command of Microsoft Office package.
  • Good command core Banking System and other in house software’s.
  • Project management skills.
  • Oromifa language is mandatory

• 1. Interested and qualified applicants should apply through  
• https://forms.office.com/r/YXQ6CiAb6C
• 2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
• 3.   Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
• 3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
• NB. *Applicants who do not have ethiojobs account need to register using personal email account,
•       *CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)
• NB: - Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse. 
• Female applicants are highly encouraged to apply