Key Responsibilities: Billing Duties:

• Generate and issue accurate invoices in accordance with contracts or purchase orders.

• Ensure timely billing cycles (weekly, bi-weekly, monthly, etc.).

• Work with Sales, Project Management, or Customer Service teams to validate billable services or products.

• Review billing data for accuracy and resolve discrepancies.

• Process credit memos, adjustments, and re-billing when necessary. Accounts Receivable Duties:

• Monitor accounts receivable aging report and follow up with customers on overdue balances.

• Perform collection activities via email, phone, or portal communications.

• Reconcile payments and customer accounts, ensuring correct application of payments.

• Investigate and resolve payment discrepancies, chargebacks, or short payments.

• Maintain customer records and contact information in the accounting system. General Financial Support:

• Prepare reports related to billing, AR aging, and cash receipts. • Assist in month-end closing activities related to revenue and receivables.

• Support audits by providing documentation and account reconciliations.

• Recommend improvements to AR processes and procedures.

• TVET 10+ 4 or diploma in ICT or Accounting or related fields of studies/BA in Accounting, Management or related field of studies
• 5 years of relevant work experience/ Some experience is an advantage for degree holder