Job Summary

Under the supervision of the Customer service Officer, the billing clerk is responsible for invoicing all sales orders proceed on the MARAKI (ERCA) system. Print and attached the cash or credit sales invoice to the bunch of documentation of each customer order invoiced in NAV.

Key Functions

• Prepare cash and credit sales invoices on the ERCA system, based on documentation obtained from customer service officer, as per the Sales Order Process.
• Ensure the necessary attachment (Customer PO, NAV invoice, Shipping document) are provided for the invoice preparation.
• Generate Z report at the end of every month and also in excel sheet as per ERCA requirement.
• Report daily sales invoiced at the end of the business day.
• Use telephones to reach out to customers and verify account information.
• Assist with placement of orders, refunds, or exchanges.
• Work with customer service officer to ensure proper customer service is being delivered.

Competences

• Demonstrated acceptable skills on Microsoft office applications
• Excellent interpersonal and communication skill
• Able to work with others and good team player
• Good time-management skills
• Able to execute multiple tasks at a time
• Capable to work under pressure

Education Qualifications and Requirement

• Diploma Accounting or any related in Business Administration from recognized institutions

Experience

• Minimum of 2 years of experience in customer service, accounting and Cash register

• Experience working in ERP and any sales and marketing activity is a plus