Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia’s most vulnerable communities. Moving beyond emergency response, CRS’ disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS’s humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes equality and inclusion, and mitigates the impact of COVID-19.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.

Band: V

Department: Operations

Employment Term: Definite term (until Feb 29, 2024)

Reports To: Regional Field Manager

Job Summary:

You will coordinate the provision of responsive, effective, and efficient administrative services in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will help ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures.

Roles and Key Responsibilities:

• Coordinate and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions, including fleet management.
• Ensure the proper management and scheduling of CRS vehicles and vehicle rental companies to effectively support program activities.
• Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations.
• Engage with relevant external stakeholders (government officials, landlords, service providers, vehicle rental companies, etc.) on assigned administrative matters and help ensure required authorizations and documents are up to date.
• Coordinate the efficient use of CP assets, including vehicles and rented facilities.
• Help ensure fully compliant procurement of office materials and asset management systems.
• Help identify safety issues and ensuring a safe and sound work environment.
• Coordinate the provision of travel and logistics support and services to staff and visitors.
• Coordinate event planning activities, including delegation visits, trainings and workshops.

Job Requirements

Basic Qualifications

• Bachelor’s degree in business administration or relevant field required.
• Minimum of 2 years work experience in administrative support functions, with increasing responsibility.
• Experience with a local or international NGO a plus.

Required Languages – English and Amharic required. Knowledge of relevant local/regional languages strongly preferred.\ Travel – Must be willing and able to travel up to 10 %.

Knowledge, Skills and Abilities

• Good planning, organizational and time management skills
• Strong customer service orientation with very good communication and interpersonal skills
• Ethical conduct and ability to maintain confidentiality
• Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

• Additional education may substitute for some experience.
• Experience and proficient skills in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems.
• Supervisory Responsibilities: None

Key Working Relationships:

Internal: Operations Manager, Supply Chain Manager, Security Manger, Fleet Manager, Driver(s), Finance Manger, Administrative Manager

External: Suppliers, Vendors,

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship