FSD Ethiopia is an agency that aims to support the development of accessible, inclusive, and sustainable financial markets for economic growth and development. Our role is to identify the underlying causes of financial system failures, facilitate market actors to address these constraints, and help build a functional and effective financial sector that generates economic gains for a wide cross-section of Ethiopian individuals and businesses.

We provide technical assistance, grants, and research insights to policymakers, regulators and market actors. Our vision is to contribute to a thriving financial system that delivers real value to the broader economy and the people of Ethiopia.

About the Position

The Receptionists will be the first point of contact for our company. The duties and responsibilities include offering administrative support across the organization. The receptionist will welcome guests and greet people who visit the business. He/she will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Organise internal hard copy and soft copy documents and register management
• Prepare and draft internal/external letters, keeping incoming and outgoing file
• Recording and drafting meeting minutes and proper archive
• Write and distribute email, correspondence memos, letters, faxes and forms
• Provide basic and accurate information in-person and via phone/email
• Keep the storeroom organised, order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Coordinate and facilitate messenger services for document deliveries inbound or outbound
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
• Support Administrative staff in purchasing of office consumables and miscellaneous items
• Oversee office facilities including hygiene monitoring, security, office attendance etc
• Carries out other office work on request

Reporting to: Senior HR & Admin Officer

Grade level: 2

Remuneration: Commensurate with Market and Company Scale

Job Requirements

Qualification and Experience

• University Graduate in Administrative Studies or related fields
• 1-2 years of working experience of experience relevant position
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Previous experiences with in an International Organisation Background is advantageous

Qualities we like

• Warm personality with and people attitude
• Good Communicators
• Delivering tasks on time
• Commitment to working efficiently and accurately.
• Ability to multitask and remain motivated and positive